Increasing Veterans' access to health care
The MISSION Act strengthens VA’s ability to deliver trusted, easy to access, high quality care at VA facilities, virtually through telehealth, and in your community. That means you get the care and services you need, where and when you need them.
How to access care
Eligible Veterans can use VA health care services nationwide, including through mobile health clinics that serve rural areas and via telehealth (care through a phone or computer). Note: You need to be enrolled in VA health care to use community care benefits. For general MISSION Act health care inquiries, contact VA311 (1-844-698-2311)
Not enrolled in VA health care yet?
To receive care from VA or a community provider, you must be enrolled in VA health care. Apply online, by mail, or in person.
Find VA medical centers or community care providers
Find a VA medical center or approved non-VA medical (called “community care”) providers near you. Get wait times, addresses, and more.
When can you use non-VA providers?
It depends on the situation. Learn about the eligibility criteria for expanded community care, under the MISSION Act.
What’s changing and what you can expect
Beginning June 6, 2019, under the MISSION Act, you’ll have more ways to access health care. This includes within VA’s network and through approved non-VA medical providers in your community, called “community care providers.”
Depending on your situation—for example, if a certain type of health service isn’t provided by VA—you may be able to go to a non-VA provider, using your VA coverage.
Making appointments with non-VA providers
To obtain community care, you must receive prior approval from VA.
Urgent and Walk-in Care
Your VA health care includes new urgent care access through a network of walk-in retail health clinics and urgent care facilities.
How copays and insurance work with VA
The MISSION Act improves information sharing with community providers.